Designation: Manager

Location: India Delhi Barakhamba Road, Current Delhi

Organization: Financial Services

Job Description:

Key Responsibilities

Sales & Business Growth
Drive business growth and achieve sales targets for the assigned territory.
Develop and execute territory sales plans in line with business objectives.
Identify market opportunities and expand customer acquisition channels.
Monitor competition, market trends, and customer preferences.

Customer Acquisition & Relationship Management
Build and strengthen customer relationships to enhance business growth.
Support teams in handling complex customer cases and escalations.
Ensure superior customer experience and service standards.

Operational & Portfolio Management
Drive operational efficiency across sourcing, approvals, servicing, and collections.
Ensure compliance with internal processes, risk, and governance frameworks.
Monitor portfolio quality, delinquency, and credit risk indicators.

Team Management
Lead, mentor,



and develop sales teams to drive high performance.
Provide coaching, guidance, and regular performance feedback.
Build a solid sales culture focused on productivity and business outcomes.

Cross-functional Stakeholder Management
Collaborate with Risk, Operations, HR, and other internal teams for seamless execution.
Work closely with regional leadership to implement sales and growth strategies.

Desired Candidate Profile
Graduate/Postgraduate with 6–8 years of sales experience in Banking/NBFC.
Minimum 3–4 years of experience in retail lending/micro loans/affordable loans/unsecured lending.
Solid understanding of sales, portfolio management, and customer acquisition.
Excellent communication, negotiation, and stakeholder management skills.
Proven track record of achieving business targets and managing teams.

📌 Territory Sales Manager Unsecured Direct Delhi
🏢 Aditya Birla Group
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