Key Responsibilities:
Greet and assist patients, visitors, and vendors in a courteous and skilled manner.
Answer incoming calls, respond to inquiries, and direct calls to appropriate personnel.
Register patients, collect and verify personal and skilled details.
Schedule, reschedule, and confirm appointments and medical examinations.
Coordinate with doctors, nurses, and technicians to ensure timely service delivery.
Maintain and update patient records and appointment logs in the clinic management system.
Handle billing, payments, and issue receipts as required.
Provide information about examination procedures, preparation requirements, and report collection.
Ensure the waiting area and reception are clean, organized, and presentable at all times.
Manage office supplies and support administrative tasks as needed.




Maintain patient confidentiality in accordance with company policies or relevant privacy laws.

Skills:
Excellent verbal and written communication skills.
Proficiency in using computer systems and appointment scheduling software.
Robust organizational and multitasking abilities.
Polite, empathetic, and customer-oriented approach.
Basic knowledge of medical terminology is a plus.
Ability to always maintain confidentiality and professionalism.

Key Attributes:
Friendly and approachable
Highly reliable and punctual
Attentive to detail
Able to work under pressure
Team player with a service-first attitude

📌 Receptionist Vacancy In Colaba, Mumbai Maharashtra
🏢 Dr Belanis Blue Shield Medical Clinic
📍 Maharashtra