We are on the lookout for a focused Bank Operation- Customer Service Officer to join our dynamic team at Prov HR Solutions Private Limited in Thanjavur.
Growing your career as a Full Time Bank Operation- Customer Service Officer is a terrific opportunity to develop competitive skills.
If you are solid in persuasion, problem-solving and have the right drive for the job, then apply for the position of Bank Operation- Customer Service Officer at Prov HR Solutions Private Limited today!
CSO Customer Service Officer Job Purpose Responsible for retention of customers by providing best services and achieving recent customer acquisition. Key Accountabilities
Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition.
Sourcing of asset products including JDL renewal & NTB and other asset products. 3. Term Deposit book growth - incremental and NTB.
Increase of Fee Income by Forex fee income and cross selling of TPP. 5. Digital onboarding of customers Job Duties & responsibilities
AML/KYC/RE-KYC & Other operational & compliance adherence
Ensure timely completion of training modules assigned.
Ensure complaints are responded to and addressed in a timely manner.
Handling of inventories, secured stationaries, customer deliverables as per process and ensure its stored in dual custody.
Compliance to audit observations. Required Experience 2 5 years of experience in Teller/Authoriser/Cashier/Cross selling/Front end
Interested Candidate share your Resume to View email address on expertia.ai
Benefits of working as a Bank Operation- Customer Service Officer in Thanjavur: