Role & responsibilities
Manage room bookings, availability, and rate updates in the Property Management System (PMS).
Handle all reservation inquiries via phone, email, or OTAs in a qualified and timely manner.
Coordinate with OTAs to maintain updated listings, offers, and promotions.
Upsell room categories, packages, and special offers to maximize revenue.
Work closely with the Sales & Marketing team on group bookings, corporate tie-ups, and MICE requirements.
Ensure accuracy of booking confirmations and guest details.
Liaise with the Front Office and Operations team in Valsad to ensure smooth check-ins and guest experience.
Monitor reservation trends and provide inputs for improving occupancy and sales.

REQUIRED QUALIFICATIONS
Bachelor's degree in Marketing, Business Administration, Hotel Management EXPERIENCE
1- 3 years of experience in reservations, front office, or OTA management (hospitality industry preferred).
Experience in hotels, resorts,



hospitality, or event venues is preferred. Exposure to Corporate Sales, MICE Sales, or Digital Marketing is an added advantage.
Strong communication skills and a passion for hospitality sales are encouraged to apply.

REQUIRED SKILLS
Valuable communication and interpersonal skills.
Basic understanding of sales and business development principles.
Willingness to learn digital marketing, SEO, and social media practices. • Familiarity with OTA platforms and online booking systems is a plus.
Well-organized with positive follow-up and time-management skills.
Proficiency in Microsoft Office; exposure to CRM tools preferred.
Self-motivated, target-driven, and customer-focused approach.
Willingness to travel for client meetings and industry events as required

📌 Reservation Executive Hospitality Ota & Hotel Bookings Mumbai Maharashtra
🏢 Woods Hospitality
📍 Maharashtra