JOB DESCRIPTION:

Role: Delivery Excellence Partner (DERM)
Skill: Finance and Accounting
Experience: 8 to 15 years
Location: Mumbai, Pune, Chennai, Bangalore, Noida, Kolkata, Hyderabad
Shift Timing: 24x7 (Should be open to work in all shifts)

Education:
• Non-technical graduation and/or masters in finance & accounts stream - MCOM, MBA in Finance, CA/ICWA or Engineering background with proven black belt or transformation expertise in Finance and Accounts processes.

Must Have:
• BPO exposure in process improvement and Quality.
• Lean Six Sigma Green Belt Certified and experience in driving LSS/ Process Improvement projects.

Valuable-to-Have:
• Black Belt /Master Black Belt certified
• Exposure to finance & Accounting domain on process improvements & quality deployment.
• Experience in RPA /Agentic AI deployments.
• Exposure to CMMi/ISO certifications.

The purpose of the job or role:
• To drive Data driven culture in operation by imparting various quality tools and methodologies trainings.
• To ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives.




• To facilitate deployment of Quality management system(iQMS) including ISO and CMMi practices.
• To drive business process improvements leveraging Lean Six Sigma.

Primary Responsibilities:
• Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts.
• Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements.
• Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.
• Drive innovation and automation projects to deliver award winning case studies in internal and external forums.
• Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts.
• Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.

📌 Delivery Excellence Partner Lean Six Sigma Uttar Pradesh
🏢 Orion
📍 Uttar Pradesh