Job Description: We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location. Key Responsibilities: -Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.
Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
Password reset / Feedback
Personal details update
Pan card and RERA certificate request to create invoices
GST certificate request to create invoices
API integration
Syndicate CRM Tickets
Channel partner process
Documents received from the client
Approval of referral bonus
TDS call/email
Loan-related calls
Appreciation Mails
Google review (Email/call)
Status of client update from internal team
Website updating





-Assist clients in understanding the buying, selling, and renting processes.
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services. Candidates Profile:
Positive attitude
Hardworking
Communication Skills.

📌 Customer Support Executive Real Estate Industry Navi Mumbai Cbd Belapur (India)
🏢 DC Consultants
📍 India