Financial
Prepare periodic sales plan (monthly, quarterly and annually) for the zone and accordingly set volume and value targets
Monitor variation between actual and planned product mix
Achieve volume, value and profitability targets from all accounts being managed in the Zone.
Customer
Coordinate with internal departments to service customers as per their expectations
Seek customer feedback and facilitate redressal of any complaints/ issues
Ensure complete documentation for recent customer creation as per KYC
Conduct customer technical meets
Organize appropriate marketing activities to help gain visibility and relationship among key accounts and influencers.
Process
Achieve volume, value and profitability targets from all accounts being managed in the Zone
Manage very high value builder accounts and key influencer accounts associated with them
Identify key people within builder accounts who influence glass purchase and build robust relationship with them
Identify key external influencers accounts which are associated with key builder accounts (Architects, Facade Consultants, and Fabricators etc.)
Monitor the progress of zone as per the targets set and take corrective measures where required
Conduct sales pitches or presentations to key builder and influencer accounts
Learning & Development
Guide the managers in the region and help them achieve targets by developing necessary capabilities and skills
Benchmark performance of peers in the region with own team’s performance and suggest trainings to bring improvement in team's capability