Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECHHCL Tech Hiring for US/UK Voice Process 1st Aug 2026 Walk in directly.Walk in Timing- 11am-2pmInterview Location: - HCL Technologies: -HCL Tech - NSL Techzone Plot No 8, sector 144 Noida, Uttar Pradesh 201304Designation: Customer Care Representative-FreshersAny Grad/UG can apply (No Regular Students / No Law Graduate)B.Tech, MTech, BCA and MCA is not eligible.Work Location: NoidaTwo Way Cabs AvailableJob Description - Customer Service Executive - FresherCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.Work Experience & Qualification criteria:Excellent communication skills - both verbal and written - with a qualified telephone etiquetteHelpful, empathetic,



and enthusiastic about customer serviceFreshers in US/UK Inbound calling preferably in Banking domainJob DescriptionAnswer all inbound queries as per call flow procedure.Adherence to process to ensure high quality and customer service.Follow escalation procedures for issues uncontrollable at agent level First call resolution.Break schedule adherence.Involvement in motivational activities, implementing feedback given during monitoring sessions.Updating various logs like escalation log, complaint tracker etc.Ensuring data security - proprietary data of customersPlease don't carry laptop while coming for interviewContact Person- Urmika Shah Mehta

📌 Mega Walk-In Drive For Fresher - International Voice Process (Uttar Pradesh)
🏢 HCLTech
📍 Uttar Pradesh