Walk-in || Tcs Walkin at Kolkata Major Incident Management (West Bengal)

Walk-in || Tcs Walkin at Kolkata Major Incident Management (West Bengal)

03 Aug
|
Tata Consultancy Services
|
West Bengal

03 Aug

Tata Consultancy Services

West Bengal

Role & responsibilities

Must-Have

1. Excellent communication and customer handling skills

2. Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.

3. Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls.

4. Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations.

5. Experience in working in SLA based and 24/7 support model.

Positive-to-Have

1. Knowledge of JIRA ticketing tool

2. Knowledge of Slack

3. Knowledge of Confluence

📌 Walk-in || Tcs Walkin at Kolkata Major Incident Management (West Bengal)
🏢 Tata Consultancy Services
📍 West Bengal

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: walk-in || tcs walkin at kolkata major incident management (west bengal) / west bengal

Subscribe to this job alert:

Get the latest job offers by email for: walk-in || tcs walkin at kolkata major incident management (west bengal) / west bengal