Education - B.E. / B. Tech /BSC/ M. Tech / MSc / MCA
Experience - 4-7Years
Location - PAN India
Job Description:
- Provide daily support for Oracle Product Hub, resolving functional and technical issues
- Monitor system performance, data integrity and product data workflows
- Troubleshoot and resolve incidents related to product attributes, item creation, approvals and integrations
- Collaborate with Oracle support to manage SRs (service requests) and apply patches or updates
- Assist users with product data entry, validation and error resolution
- Perform root cause analysis and implement preventive measures for recurring issues
- Support data uploads and corrections using FBDI, ADFdi and manual methods
- Maintain documentation for support processes, known issues and resolution
- Participate in testing activities for quarterly Oracle cloud updates and minor enhancements
- Ensure compliance with data governance and security policies