Job Description – Medical Operations & Business ManagerLocation: Mantri Square Mall, Malleshwaram, BangaloreOrganization: Mardamed Healthcare Pvt. Ltd.Salary: 12-18L p.A. CTCRole OverviewThe Medical Operations & Business Manager will lead the end‐to‐end management of a modern multi‐specialty healthcare center comprising Radiology, OT, OPD, Diagnostics, Pharmacy, and Café. This role requires a medical professional with robust business acumen to ensure operational excellence, compliance, patient safety, and sustainable revenue growth through marketing and sales initiatives across all units.Qualifications- MBBS + MD (Hospital Administration) / MHA / MBBS + MBA (Mandatory).- 5+ years of leadership experience in hospital or healthcare center operations.- Proven expertise in managing multi‐department healthcare facilities (OPD, diagnostics, pharmacy, OT).- Strong knowledge of healthcare compliance, medico‐legal work, vendor management, and accreditation standards.- Excellent leadership, communication, and problem‐solving skills.- Ability to thrive in a startup‐style environment with multi‐tasking and innovation.Key ResponsibilitiesLeadership & Operations- Oversee daily operations across Radiology, OT, OPD, Diagnostics, Pharmacy, and Café.- Develop and implement operational strategies aligned with organizational goals.- Ensure compliance with NABH standards, patient safety protocols, and statutory healthcare regulations.- Drive efficiency in workflows, resource utilization, and patient service delivery.Revenue Generation, Marketing & Sales- Drive revenue growth in Radiology, OT, OPD, Café, and Pharmacy through targeted marketing campaigns, patient engagement programs, and service expansion.- Define and achieve sales targets for each department, ensuring profitability and growth.- Collaborate with marketing teams to design promotional strategies, referral programs, and community outreach initiatives.- Monitor departmental revenue streams, track performance against targets,



and implement corrective measures.- Align clinical excellence with financial sustainability by balancing patient care quality and business outcomes.Human Resource Management- Lead recruitment, onboarding, and training of doctors, nurses, paramedical staff, and support teams.- Implement performance management systems and professional development programs.- Build a culture of accountability, teamwork, and patient‐centric service.Clinical, Vendor & Landlord Coordination- Collaborate with medical teams to ensure high‐quality patient care.- Manage vendor relationships for diagnostics, consumables, pharmacy, and facility services.- Handle landlord coordination and property‐related matters for the center.- Negotiate contracts and maintain strong vendor/partner relationships.Infrastructure Oversight- Supervise renovation, facility upgrades, and infrastructure projects.- Ensure timely delivery, adherence to quality standards, and compliance with safety regulations.- Align infrastructure initiatives with operational and patient care requirements.Financial & Administrative Oversight- Monitor budgets, revenue streams, and cost control measures.- Oversee billing, inventory management, and resource utilization.- Prepare operational dashboards and reports for senior management.Medico‐Legal & Compliance- Ensure adherence to medico‐legal standards, documentation, and reporting.- Handle patient grievances, negligence monitoring, and medico‐legal cases with transparency.- Maintain compliance with statutory requirements, licensing, and accreditation.Growth & Innovation Initiatives- Implement technology solutions for patient engagement and operational efficiency.- Drive innovation to improve patient service and company growth.- Lead expansion projects and partnerships to strengthen Mardamed's healthcare footprint.What We Offer- Competitive salary and performance‐linked incentives.- Leadership role in a modern, multi‐specialty healthcare center.- Opportunity to shape and grow a healthcare startup environment.- Exposure to advanced radiology, OT, and diagnostic operations.Contact: [email protected] (preferred): (phone hidden)

📌 Medical Operations & Business Manager (Vijayapura)
🏢 Mardamed Healthcare
📍 Vijayapura