03 Aug
|
Apollo Hospitals
|
Hyderabad
03 Aug
Apollo Hospitals
Hyderabad
Description
Job Purpose
Qualification:
Graduate; 1st division in 10th, 12th and Graduate MHA / MBA
Relevant Experience:
- 5 – 7 + years of experience in Operations
Responsibilities
- Implementing standards and protocols for proper functioning of respective departments.
- Ensure maximum patient satisfaction across all functional areas.
- To conduct daily rounds
- To ensure all respective departments are adequately manned.
- To identify gaps in the system and find remedial measures to fill gaps
in the shortest possible time.
- Develop a strong feedback system wherein valuable feedback is captured both from internal and external customers.
- Complaint / Grievance Handling.
- Ensure cohorting of rooms are strictly adhered to.
- Ensure grooming standards for all staff.
- Coordinate with departments to ensure smooth functioning of all processes
Requirements and skills
- Familiarity with skilled and technical emerging knowledge
- Problem solving skills and ability to multi-task.
- Compassionate with good communication skills.
- Excellent teamwork skills
- Graduate, MHA / MHA
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