03 Aug
|
VVG REALTY
|
India
A real estate receptionist (often called a Front Desk Executive or Administrative Assistant) serves as the primary face and voice of a real estate firm. Their role bridges the gap between property buyers, sellers, agents, and executive management. [1, 2, 3, 4]The day-to-day job responsibilities, critical skills, and standard employment requirements for this position include: [1]Core Job Responsibilities1. Client & Visitor Management
- Greeting Walk-Ins: Welcoming prospective property buyers, investors, renters, and vendors with a qualified and friendly demeanor.
- Lead Redirection: Directing clients to the appropriate real estate agents, brokers, or property consultants depending on their specific property interests.
- Log Maintenance: Ensuring security compliance by tracking guest information in digital or physical visitor logs. [1, 2, 4]
2. Communication & Switchboard Operations
- Call Routing: Managing a multi-line telephone system, answering inquiries about available project listings, and transferring calls appropriately.
- Inquiry Filtering:
Screening cold calls and routing serious buyer leads to the sales and pre-sales teams.
- Email & Inquiry Management: Monitoring the primary company inbox and distributing digital leads to agents dynamically. [1, 3, 4]
3. Administrative & Executive Support
- Calendar Scheduling: Managing conference room bookings, setting up client-agent property viewing appointments, and tracking senior executive schedules. [1]
- Document Handling: Filing, scanning, and organizing important property documents, non-disclosure agreements, and client contracts. [1]
- Logistics & Inventory: Tracking office stationery levels, maintaining pantry requirements, and organizing incoming/outgoing courier packages. [1]
4. Basic CRM Support
- Database Updates: Inputs contact information from walk-in leads into the company’s Customer Relationship Management (CRM) database.
- Status Updates: Informing clients of foundational, non-confidential project updates, or loan administration handoffs
Work Location: In person
📌 Real Estate Front Desk Receptionist (India)
🏢 VVG REALTY
📍 India