Work you'll do

As a Specialist Lead, Pursuit Strategy on the USI Client Experience team, you will be responsible for:

- Lead end-to-end planning and delivery for client visits, including intake, objective setting, agenda development, attendee strategy, and run-of-show management across multiple concurrent visits.
- Manage executive-level stakeholders by coordinating communications, preparing leaders and speakers, aligning messaging, and supporting desired client outcomes.
- Translate account priorities and pursuit objectives into visit content, including themes, solution narratives, demonstrations, and subject matter specialist participation.
- Coordinate cross-functional teams across account teams, pursuit teams, Marketing, Communications, Events, Operations, Information Technology, Audio Visual, Facilities, Security, and other stakeholders to manage timelines, dependencies, approvals, and feedback.
- Develop visit materials and post-visit outputs, including briefing documents, agendas, speaker preparation materials, stakeholder maps, action logs, and follow-up plans.
- Coach junior team members through delegation, work review, feedback, and day-to-day execution support.

The team

The U.S. Consulting Sales Excellence (SE) team is dedicated to the success of the firm’s sales efforts as they are defined by Deloitte Consulting leadership. The team supports sales success by driving continuous improvement in sales effectiveness.

The U.S. Consulting USI Client Experience team supports sales through two channels:

- Commitment to bring the best resources and capabilities to client visits, and
- Applying lessons learned to enhance learning and development of client service staff.





The client experience team is responsible to put a memorable client experience together during their visits to the Deloitte offices. Client experience is the Client’s holistic perception of their experience with Deloitte. This helps in making a brand impression of our firm. The team works with client service account teams to refine the Client visit strategy, establish, and execute an organized Client visit plan, and deliver a high quality and innovative Client visit experience. Value is delivered through challenging and improving the Client visit process to free the client service team to focus on the client problem and our solution. To extend services more broadly across Consulting, the Sales Excellence team established a virtual sales support organization, called the USI Client Experience in USI. This role is aligned to the USI Client Experience team.

Location: Hyderabad

Qualifications

Required:

- 5-8 years of experience in client experience, pursuit support, program management, account support, consulting operations, or a similar business support environment
- Experience leading planning and delivery for executive meetings, client visits, workshops, or similar strategic sessions
- Experience managing multiple concurrent workstreams, including timelines, dependencies, approvals, and follow-up actions
- Experience supporting executive-level stakeholders, including client contacts and senior leaders
- Experience developing executive materials, including agendas, briefing documents, run-of-show materials, stakeholder maps, and post-meeting summaries
- Experience coaching or mentoring junior team members
- Bachelor’s degree or master’s degree

Preferred:

- Experience in a qualified services or consulting environment

📌 Coordinator, Client Experience - USI Growth Office - Senior Consultant (Telangana)
🏢 Deloitte US-India Offices
📍 Telangana