Roles and Responsibilities
We are looking for passionate people to work with us as Centre Head at Vishwajyot Pre School
Locations - Kharghar
Role Purpose The Centre Head is the Business Owner of the centre, responsible for driving admissions, revenue, profitability, parent retention, and brand visibility while ensuring an exceptional customer experience. The role focuses on achieving business targets through effective sales leadership, marketing initiatives, community engagement, and team performance.
Reports to- Admission Head
Key Result Areas (KRAs)
1. Business Growth & Revenue Own and achieve monthly, quarterly, and annual admission targets. Drive revenue growth across Preschool and Daycare. Maximize occupancy while maintaining healthy conversion ratios. Improve centre profitability through effective business planning. Deliver monthly business forecasts and action plans.
2. Admissions & Sales Excellence Ensure timely follow-up and conversion of all enquiries. Personally engage with high-value and critical admission cases. Monitor sales funnel, conversion ratios, and lead ageing through CRM. Drive closures through consultative selling and customer engagement.
3. Business Development & Market Expansion Develop strong referral channels through parents, staff, alumni, and partners. Build relationships with corporates, housing societies, hospitals, and local influencers. Identify recent catchment areas and expansion opportunities. Execute local marketing campaigns to generate quality enquiries. Drive strategic partnerships that contribute to admissions.
4. Marketing & Lead Generation Plan and execute monthly marketing calendars. Drive BTL activities, school events, workshops, and community engagement programs. Collaborate with the marketing team on digital campaigns and local promotions. Ensure maximum ROI from every marketing initiative.
Monitor source-wise enquiry and admission performance.
5. Customer Experience & Parent Retention Build long-term relationships with parents. Ensure a premium admission and onboarding experience. Drive parent satisfaction and retention. Promote referral culture through exceptional service. Address escalated parent concerns with a solution-oriented approach
6. Business Analytics & Performance Monitoring Track daily business KPIs through CRM and dashboards. Analyse enquiry sources, conversion trends, and revenue performance. Identify business gaps and implement corrective actions. Present weekly and monthly business reviews to management. Ensure data accuracy and timely MIS reporting.
7. Brand Building & Community Engagement Position the centre as the preferred preschool in the catchment area. Strengthen the Vishwajyot brand through local outreach initiatives. Represent the organization at community events and networking forums. Build strong relationships with key stakeholders in the locality.
8. Infrastructure & Facility Governance Ensure the centre infrastructure reflects Vishwajyot's quality and brand standards. Conduct periodic infrastructure reviews to identify maintenance and improvement requirements. Ensure timely closure of infrastructure-related issues in coordination with the Admin and Facility teams. Drive readiness of classrooms, daycare, common areas, and outdoor spaces for admissions, parent visits, and audits. Plan and recommend infrastructure enhancements to improve parent experience and business growth. Monitor capital assets and ensure optimal utilization of centre resources. Ensure compliance with all statutory, health, fire safety, and child safety infrastructure norms. Maintain a safe, secure, and aesthetically appealing learning environment that positively influences admissions and parent satisfaction.
Interested candidates can email there resume on :
[email protected]
📌 Centre Head - Vishwajyot Preschool - Kharghar (Maharashtra)
🏢 Wunderbar Kids
📍 Maharashtra