Job Title: Loan Officer – Home Loan Sales

Department: Lead Management System (LMS)

Designation: Loan Officer – Home Loan Sales

Location: Ghansoli (Mahape), Navi Mumbai

- Eligibility CriteriaGraduate in any stream (Preferred)
- HSC with a minimum of 1 year of on-paper sales experience
- Experience: 1–3 years (Sales experience preferred)
- Compensation & BenefitsAttractive Incentives
- Statutory Bonus
- Medical Perks

Job SummaryWe are looking for energetic and target-driven professionals with a passion for sales and customer engagement. The ideal candidate should possess excellent communication skills and the ability to convert leads into customers through effective relationship management.

- Key ResponsibilitiesContact and engage with potential customers (suspects) to understand their loan requirements.
- Convert suspects into prospects through effective communication, need analysis, and eligibility assessment.
- Schedule and coordinate appointments between prospects and sales officers.
- Conduct regular follow-ups with prospects until closure.




- Work closely with senior sales resources to address customer concerns and improve conversion rates.
- Achieve targets by converting prospects into customers.
- Maintain strong coordination with the assigned sales team.
- Ensure complete knowledge of company products, policies, and competitor offerings.
- Handle customer objections effectively and professionally.
- Update CRM/software regularly with accurate customer interaction details.
- Generate customer referrals and references through quality interactions.
- Provide regular market feedback and customer insights to supervisors.
- Required SkillsStrong communication and interpersonal skills
- Sales and negotiation abilities
- Customer-centric approach
- Objection handling and problem-solving skills
- Time management and follow-up skills
- Basic computer and CRM knowledge
- Performance ParametersLead Conversion Rate
- Follow-up Effectiveness
- Customer Satisfaction
- Data Accuracy & Timely Updates
- Achievement of Sales Targets

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