Job Category Business Support Management Posting description As the part of Business Support Management team you will spend every day defining refining and delivering our commitment to meet the needs of our global business Demonstrating keen attention to details as well as delivery of best practices you will leverage a deep understanding of Application needs for Corporate and Investment Bank teams knowledge of different platform to submit Application Requests and an interaction with Onshore team to provide excellent client services If you are intellectually curious and have a passion and enthusiasm to work with an active and challenging environment you may be the perfect fit for our team Job Summary As an Analyst in Business Change Management you will be responsible for raising requests in internal systems monitoring and chasing these requests to ensure timely completion and creating and maintaining process dependent requirements You will also manage and execute additional validation control processes and work on projects to increase scope controls efficiencies and productivity This role requires a high attention to detail strict adherence to SOPs strong communication skills and the ability to work effectively under pressure You will need a Bachelor s degree or equivalent experience proficiency in Excel PowerPoint Word and VBA Macro skills would be an added advantage Comprehensive training will be provided on the Business Change Management responsibilities infrastructure and procedures Job Responsibilities Raising of requests in mainstream internal systems RSAM SNow IBID Ariba etc to achieve On Off boarding and Ad hoc requirements for CIB employees within SLA Monitoring and chasing requests to ensure timely completion based on deadlines urgency escalations Create and Maintain on off boarding and ad hoc process dependent requirements e g manuals templates audit tracking tasks etc Manage and execute additional validation control processes as per documented SOPs Execute additional projects to increase scope controls efficiencies and productivity Required Qualifications capabilities and skills Requires high attention to detail while multi-tasking and working to target volumes Follow strict SOP adherence and ability to manage ongoing periodic deliverables in addition to daily processing volumes Demonstrated control process improvement focus Strong communication skills both verbal and written - an ability to articulate clearly logically and succinctly Able to work effectively under pressure and in a rapidly changing environment in order to meet deadlines Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up escalation is required Comprehensive training will be provided on the Business Change Management responsibilities infrastructure and procedures On an ongoing basis a flexible and adaptable approach to the role will be required as the operations hub is established and built out Preferred Qualifications capabilities and skills VBA Macro skills will be an added advantage but not essential Bachelor s degree or equivalent experience Proficiency in Excel PowerPoint Word About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal prospect employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team J P Morgan s Commercial Investment Bank is a global leader across banking markets securities services and payments Corporations governments and institutions throughout the world entrust us with their business in more than 100 countries The Commercial Investment Bank provides strategic advice raises capital manages risk and extends liquidity in markets around the world

📌 F&bm – Business Support Management – Access Management – Team Member (Mumbai)
🏢 JPMorgan Chase
📍 Mumbai