Job Title Business Development Operations Manager Location Chhatrapati Sambhajinagar Aurangabad Maharashtra Reports To Directors Top Management Sole Selling Agency Role Summary You will be the vital link between strategic vision and on-ground execution This role requires a hunter mindset to drive business development through networking and lead management combined with an operator mindset to manage site functionality and premium customer experiences for both commercial and residential portfolios Key Responsibilities 1 Business Development Strategic Networking Lead Generation Proactively identify and nurture high-potential leads through strategic networking corporate tie-ups and digital channels Stakeholder Engagement Act as the primary bridge between Promoters the Sole Selling Agency and customers to ensure alignment on project goals Market Intelligence Conduct regular research on local market trends and competitor activity in Chhatrapati Sambhajinagar to refine sales pitches and pricing strategies Strategic Partnerships Forge relationships with channel partners influencers and corporate entities to expand the reach of various residential and commercial projects 2 Operational Excellence Site Management In office Functionality Oversee the daily operations of project sites ensuring sales galleries experience centres and sample units are maintained to a premium standard Salesforce Performance Manage the on-ground sales force tracking daily productivity KPIs and pipeline hygiene through CRM tools Process Optimization Develop and implement Standard Operating Procedures SOPs for site visits customer onboarding and documentation Liaison Reporting Provide real-time operational updates and data-driven reports to top management regarding project health and sales velocity 3 Customer Experience Retention Premium Journey Design and manage a high-touch customer journey from the first site visit to post-sales follow-up Issue Resolution Act as the final point of escalation for complex customer queries or operational bottlenecks ensuring professional and swift resolutions Required Qualifications Skills Experience 5 years in Real Estate Real Estate Sales or Operations with a proven track record in the Chhatrapati Sambhajinagar market Education Bachelor s degree in Business Marketing or a related field MBA preferred Technical Savvy Proficiency in Salesforce CRM or similar lead management platforms and MS Office Soft Skills High-energy leadership exceptional negotiation skills and the ability to operate under pressure in a results-oriented environment Local Knowledge Deep understanding of the local geography and real estate regulations in Chhatrapati Sambhajinagar Success Metrics KPIs Conversion Rate Meeting or exceeding monthly and quarterly sales targets Operational Health Site maintenance scores and adherence to operational budgets Customer Satisfaction High NPS Net Promoter Score and positive customer feedback on the site experience Job Type Full-time Pay 600 000 00 - 1 800 000 00 per year Benefits Health insurance Life insurance Work Location In person