- Front Desk Manager Summary The Front Desk Manager is responsible for overseeing day-to-day front office operations ensuring smooth workflow excellent patient service and effective team management The role requires robust leadership communication and organizational skills particularly in a diagnostic or scan centre environment Key Roles Responsibilities Oversee all front desk operations to ensure smooth efficient and professional service delivery Manage customer care activities and provide support to enhance overall patient experience Handle front desk functions including patient registration inquiries follow-ups and coordination of patient flow Conduct training programs for the Front Desk and Customer Care Support teams to maintain high service standards Supervise billing operations ensuring accuracy timely completion and compliance with internal procedures Coordinate with patients regarding appointments report delivery and service-related requirements Monitor and manage incoming calls ensure the front desk team is well-trained in communication and call-handling protocols Identify and address operational issues escalate to management when needed and propose effective solutions Prepare and maintain duty rosters to ensure adequate staffing and smooth shift operations Lead mentor and manage the front desk team to achieve departmental goals and performance targets Maintain high levels of service quality discipline and patient satisfaction at all times Experience Required Minimum 7 to 10 years of experience in diagnostic centres scan centres or healthcare front office management Job Title Front Desk Manager Department Front Desk Reporting To Centre Head COO Work location Tondiarpet Experience 7 - 10 yrs Number of openings 2 Salary Best in industry Industry preferably in the Hospital Industry Qualification Any Master Degree Immediate Joiners Required Interested candidate please visit to the above address or share your updated resume to satheesh hr uniscans org hr uniscans org or call 9196003 36454 and please visit www uniscans org Please share the openings to your friends too Job Types Full-time Permanent Pay Up to 35 000 00 per month Benefits Health insurance Provident Fund
📌 Front Desk Manager (Tamil Nadu)
🏢 Uniscans and Labs
📍 Tamil Nadu
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