Job Summary Ensure customer delight manage relationships and maintain a welcoming showroom ambiance Provide exceptional shopping experiences handle customer issues and drive sales Key Responsibilities 1 Customer Care - Interact with customers to guide purchases - Ensure after-sales service and customer satisfaction - Inform customers about store schemes and promotions - Assist customers in-store 2 Key Accounts Management - Develop and maintain relationships with key accounts - Resolve key account issues and ensure repeat business 3 Customer Relations Management - Maintain and analyze customer databases - Identify opportunities for customized services - Analyze customer feedback to improve service levels - Communicate customer preferences to merchandisers 4 Home Deliveries - Develop and monitor home delivery systems - Continuously improve delivery processes 5 Customer Complaints - Handle customer complaints via phone and in-person - Resolve customer issues efficiently Supervision - Reports to Associate Store Operations Manager Job Type Full time Pay 25 000 00 - 30 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)
📌 Customer Service Representative - Diamond Showroom (Tamil Nadu)
🏢 HIRE4BIZ
📍 Tamil Nadu
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