Job description Job description BROADBAND Job Title Customer Support Executive - Voice Process Process Voice Versant 60 Work Model Work From Office Batch Delivery Bulk hiring - batches to be delivered at once Salary Grades Expirianced CTC 30 hike on last CTC Up to 4 8 LPA In-hand Approx 32 000 Eligibility Contact Centre Experience Documented Fresher CTC 3 80 LPA In-hand Approx 25 000 Eligibility Minimum 6 months documented experience Eligibility Criteria Excellent communication skills Versant score 60 mandatory Experience must be documented on paper Solid understanding of customer service processes Ability to handle calls efficiently and professionally Graduation Undergraduate both eligible as per company norms Technical Requirements Candidates must have hands-on knowledge of Broadband internet troubleshooting Basic hardware software issue resolution System navigation technical problem-solving Responsibilities Handle inbound outbound voice calls Troubleshoot customer technical queries Provide resolution related to internet broadband hardware software Maintain call quality and process compliance Ensure customer satisfaction and meet performance metrics Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Provident Fund Work Location In person

📌 Customer Support Executive –broadband (international ) (West Bengal)
🏢 Upskill Academy
📍 West Bengal