Job Description:

About Bharat Banking:

Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel.

About the Role:

The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience.

Key Responsibilities:

- Develop and maintain business relationships with select group of customers through individualized customer service
- Handle customers queries and provide superior service to the mapped customers
- Ensure timely delivery of customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards in achieving total customer satisfaction are met
- Deepen the existing relationships by cross selling the Bank's products and services/ third party products
- Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization
- Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers
- Ensure achievement of month end enhancement disbursements

Qualifications:

Optimal qualification for success on the job is:





- Graduate/ MBA (Marketing) preferred
- 2 - 5 years of experience in the BFSI sector

Role Proficiencies:

For successful execution of the job, a candidate should possess the following:

- Knowledge of industry, technology, marketing, and product trends
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skill in both English and the local language
- Ability to handle pressure and meet deadlines
- Robust Excel and database manipulation skills, financial and statistical analysis skill

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Skills:

Refer to the Job Description

About Company:

Axis Bank is the third largest private bank in India, serving ~59 million customers with a workforce of over 104,400 employees as on March 31, 2025. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. As on March 31, 2025, The Bank has a large footprint of 5,876 domestic branches, 13,941 ATMs and cash recyclers, with close to 47% branches in rural and semi-urban region. The Bank's overseas operations encompass eight international offices, including branches in Singapore, Dubai (at DIFC), and Gift City-IBU. There are also representative offices in Dhaka, Dubai, Abu Dhabi, and Sharjah. The international offices focus on Corporate Lending, Coverage Business, Trade Finance, Syndication, Investment Banking, Liability Businesses, and Private Banking/Wealth Management offerings.

📌 Bharat Banking:Relationship Manager - Farmer Funding (Bilaspur)
🏢 Axis Bank
📍 Bilaspur