Job Description We are looking for a proactive and business-oriented Community Manager to join
n our QL Business Inner Circle team. In this role, you will be responsible for managing
n and engaging with Business Inner Circle (BIC) members in assigned cities, handling
n their business-related queries, and guiding them on how our coaching programs
n can help scale their businesses and generating referrals to grow the BIC community.
n Your primary objective will be to interact with BIC members who are eligible for our
n business coaching program, understand their business needs, explain the coaching
n roadmap, and pass on qualified prospects to the sales team for closure.
n This role requires someone who is confident, business-minded, and comfortable
n working with MSME business owners. We are looking for someone who can build
n trust with clients and support revenue growth through structured client
n engagement.
n Role Overview:
n Job Type- Full-Time
n Location-Ahmedabad (with extensive travel within Ahmedabad and
n nearby cities - up to 3 cities)
n Department- QL Business Inner Circle
n Academic- Bachelor's degree in Business, Management,
n or a related field.
n Key Responsibilities:
n • Meet BIC members and prospective premium clients in person and
n understand their business challenges and growth goals. Also generate
n referrals from happy BIC members to grow the BIC community in that city.
n • Explain how the coaching roadmap and services can help scale their
n business.
n • Act as a trusted point of contact for business-related queries from
n community members.
n • Identify members eligible for coaching programs and qualify them based




n on business details and problem statements.
n • Handover qualified leads to the sales team for closure.
n • Follow up with clients in the decision or payment stage to ensure they
n sign up for coaching services.
n • Drive BIC membership renewals by building strong relationships, tracking
n renewal timelines, and ensuring continued value delivery to members.
n • Ensure repeat participation and high show-up rates for monthly BIC
n workshops by proactively engaging with members, confirming
n attendance, and addressing participation barriers.
n • Ensure smooth onboarding and engagement of BIC members in the city
n (and nearby cities which will be assigned).
n • Maintain records of client interactions, qualified leads, follow-ups, and
n handovers.
n • Collaborate with central teams to stay aligned on programs, schedules,
n and operational processes.
n Key Skills:
n • Strong verbal communication and interpersonal skills.
n • Ability to engage and build trust with MSME business owners.
n • Business understanding and solution-oriented thinking.
n • Ability to explain service offerings in a simple and structured manner.
n • Robust follow-up and coordination skills.
n • Strong organizational skills and attention to detail.
n • Resilience and a positive attitude towards targets and growth.
n • Inclination to learn, grow, and refine client engagement techniques.
n • Awareness of typical challenges faced by MSME business owners is a
n plus.
n • Good business acumen.
n • Ability to communicate in local languages of the assigned region.
n • Proficiency in Hindi and English.

📌 Community Growth Manager (Ahmedabad) (Sabarmati River)
🏢 Quantum Leap Learning Solutions
📍 Sabarmati River