Job Title: Front Office Executive (Fitness Club)Roles & Responsibilities
Welcome members and visitors with a friendly and professional attitude.
Handle walk-in enquiries and explain membership plans, offers, and club facilities.
Manage member registrations, renewals, and daily check-ins.
Answer phone calls, WhatsApp messages, emails, and respond to customer queries promptly.
Schedule fitness assessments, personal training sessions, and appointments.
Process membership payments, issue receipts, and maintain accurate billing records.
Maintain attendance records and update member information in the club management system.
Assist in achieving membership sales and renewal targets by following up with prospective and existing members.
Coordinate with trainers and housekeeping staff to ensure smooth day-to-day operations.
Ensure the reception area is clean, organised, and welcoming at all times.
Handle customer feedback and resolve basic member concerns professionally.
Prepare daily reports on enquiries, memberships, collections, and attendance.

Educational Qualifications
Bachelor's degree in any discipline (preferred).
PUC/12th Pass candidates with relevant experience may also apply.
Basic computer knowledge and proficiency in MS Office.




Positive communication skills in English and local language (Kannada/Hindi is an added advantage).

Experience
Freshers and experienced candidates are welcome to apply.
Experience in a gym, fitness centre, wellness club, hospitality, or customer service is preferred.

Key Skills
Excellent communication and interpersonal skills.
Customer service and relationship management.
Sales and upselling skills.
Basic computer proficiency.
Cash handling and billing knowledge.
Positive attitude and professional appearance.
Ability to multitask in a quick-paced environment.

Salary
₹22,000 – ₹25,000 per month, based on experience and performance.
Attractive incentives for membership sales and renewals.

Shift Timings
Morning Shift: 6:00 AM – 10:00 AM
Evening Shift: 5:00 PM – 10:00 PM
Split Shift (Total Working Hours: 9 Hours)
Weekly Off: One day per week (as per club policy).

Preferred Candidate
Pleasant personality with excellent communication and customer handling skills.
Immediate joiners are preferred.

Employment Type
Full time, Permanent

Reporting To
Operations Manager

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Office Executive Receptionist At In The Pink Fitness Club Sarjapura
🏢 Atco projects
📍 Sarjapura