A Front Office Executive is the first point of contact for patients and visitors. The role involves managing patient registrations, appointments, billing coordination, phone calls, and ensuring a smooth and qualified patient experience while maintaining confidentiality and hospital standards.

Key Responsibilities
Welcome patients and visitors with a courteous and skilled attitude.
Register recent patients and update existing patient records.
Schedule, reschedule, and confirm doctor appointments.
Guide patients to the appropriate departments and consultation rooms.
Answer incoming phone calls and respond to patient inquiries.
Coordinate with doctors, nurses, and other departments regarding appointments and patient flow.
Collect consultation fees and generate receipts.
Handle cash, digital payments, and billing-related documentation.
Verify patient details and maintain accurate records in the Hospital Management System (HMS).




Assist patients with insurance, TPA, and cashless admission processes.
Ensure the reception area is clean, organized, and welcoming.
Handle patient feedback and escalate concerns to the concerned department.
Maintain confidentiality of patient information.
Prepare daily reports related to appointments, registrations, and collections.
Support administrative activities as assigned by the hospital management.

Required Qualifications
Bachelor's Degree in any discipline.
Diploma in Hospital Administration (preferred).
1–3 years of experience in a hospital or healthcare front office (preferred).
Freshers with excellent communication skills may also apply.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Receptionist Kukatpally Housing Board Colony
🏢 Airaavata Hospitals
📍 Kukatpally Housing Board Colony