Key Responsibilities:

Quality Management & Compliance
Establish and implement quality assurance systems, procedures, and standards across manufacturing operations.
Ensure compliance with customer specifications, export regulations, EU assay requirements, plating standards, and organizational quality parameters (FTA/FTP).
Conduct in-process and final product inspections, audits, and quality validations to ensure consistent product quality.

Process Control & Improvement
Identify quality gaps, perform root cause analysis, and implement corrective and preventive actions (CAPA).
Collaborate with production and design teams to resolve technical quality issues and drive continuous process improvements.

Vendor & Client Coordination
Coordinate with sales, marketing, vendors, and customers to address quality concerns, complaints, and feedback.
Prepare and maintain quality certifications and documentation required for customer compliance and export shipments.

Team Management, Training & Reporting
Lead, mentor,



and develop the Quality Control team by assigning responsibilities and monitoring performance.
Conduct quality training programs for production and sales teams to promote quality awareness and best practices.
Analyze internal and external quality rejections, prepare reports for management, and recommend improvement initiatives to enhance product quality, operational efficiency, and customer satisfaction.

Qualification
Graduate
Postgraduate in Gemology, Quality Management.

Experience
Minimum 8 years of experience in Quality Assurance within the gems & jewelry industry.
Robust exposure to international quality standards specially US market.
Hands on experience in diamond grading, gemstone certification, & jewelry manufacturing QA processes.

Skills & Competencies
In-depth knowledge of diamond grading, gemstone, metal standards etc.
Solid problem-solving skills with attention to detail.
Stakeholder management skills.
Proficiency in ERP.
Proactiveness & solution oriented approach.

📌 Manager Qa Andheri Seepz ,jewelery Manufacturer Exporter Mumbai
🏢 Resource Management Group Plus Private
📍 Mumbai