We are looking for Off-Roll Executive to support the Government (GeM & CSD) and Electronics Business operations.

The role will focus on order processing, customer coordination, billing support, transaction follow-ups, secondary sales tracking, and day-to-day coordination with channel partners and project customers to ensure smooth business operations.

Key Responsibilities

GeM & CSD Business
Coordinate and follow up on GeM Partner (onboarding, tender specification), and CSD order coordination ( from enquiry to execution.)
Track order status, documentation, billing, dispatch, and payment milestones.
Coordinate with internal teams to ensure timely order processing and delivery.
Maintain records of tenders, purchase orders, invoices, and customer documentation.

Project Customer Coordination
Act as the single point of contact for project customers regarding order execution and funnel management.
Follow up on quotations, purchase orders, deliveries, and payment collections.
Coordinate with Sales, Logistics, Finance, and Service teams for smooth execution.

Billing & Transaction Management
Ensure timely billing of customer orders.
Monitor transaction status and resolve operational issues affecting order execution.

Electronics Channel Coordination




Collect and maintain secondary sales data from Electronic's distributors and channel partners.
Maintain regular communication with electronics channel partners across regions.
Track pending orders, stock availability, outstanding payments, and business opportunities.
Coordinate promotional activities, product availability, and operational support for partners.

Required Skills
Solid coordination and follow-up skills.
Positive communication and interpersonal abilities.
Proficiency in Microsoft Excel, PowerPoint, and ERP/SAP systems.
Solid analytical and organizational skills.

Qualifications
Graduate in Business, Commerce, or a related discipline (MBA preferred).
13 years of experience in Sales Coordination, Business Operations, Channel Support, or Government Business.
Experience handling GeM, CSD, Electronics Retail, or Consumer Durable businesses will be an added advantage.

Key Performance Indicators (KPIs)
Timely processing of GeM and CSD orders.
Billing completion within defined timelines.
Accuracy and timeliness of secondary sales reporting.
Partner response and issue resolution turnaround time.
Timely follow-up on customer and distributor requirements.

📌 Retail Sales Officer Noida
🏢 KARCHER
📍 Noida