Patient Consultation & Counseling
Welcome patients in a qualified and courteous manner.
Understand patient concerns, expectations, and treatment goals.
Explain available aesthetic and dermatology treatments as recommended by the doctor.
Educate patients about treatment procedures, expected outcomes, benefits, possible side effects, and post-treatment care.
Build trust and maintain complete confidentiality of patient information.
Treatment Planning
Prepare customized treatment plans based on the doctor's recommendations.
Explain package options, pricing, offers, and payment plans.
Address patient queries and objections professionally.
Obtain treatment consent and coordinate appointments.
Sales & Revenue Generation
Convert walk-in, online, and referred inquiries into paying patients.
Achieve assigned monthly revenue and treatment package sales targets.
Promote premium treatment packages and annual membership programs.
Upsell and cross-sell complementary treatments and skincare products.
Encourage repeat visits and long-term treatment adherence.
Maintain a high consultation-to-conversion ratio.
Patient Relationship Management
Conduct follow-up calls with new and existing patients.
Track treatment progress and patient satisfaction.




Re-engage inactive patients through follow-up campaigns.
Handle complaints with empathy and coordinate timely resolution.
Appointment Management
Coordinate consultation and treatment appointments.
Minimize appointment cancellations and no-shows.
Ensure smooth patient flow within the clinic.
CRM & Documentation
Maintain accurate patient records in the Clinic Management System/CRM.
Record consultation outcomes, treatment recommendations, follow-up dates, and sales status.
Maintain confidentiality of patient records.
Coordination
Work closely with dermatologists, aesthetic physicians, therapists, and front office staff.
Ensure patients are prepared for treatments.
Coordinate with pharmacy/inventory for prescribed skincare products.
Marketing Support
Respond promptly to enquiries from phone, WhatsApp, website, and social media.
Participate in promotional events, campaigns, and patient education initiatives.
Collect patient testimonials and before-and-after consents where appropriate.

Pay: ₹25,000.00 - ₹40,000.00 per month

Advantages:
Versatile schedule
Paid sick time
Paid time off

Work Location: In person

📌 Aesthetic Patient Counselor Panchsheel Enclave (India)
🏢 ILAMED
📍 India