- Deep expertise in:
- Windows Autopilot deployment models
- Microsoft Intune (Configuration Profiles, Compliance, Apps)
- Microsoft Entra ID (device join, hybrid join, CA)
- Strong understanding of:
- Windows 10/11 provisioning and readiness
- Endpoint security (BitLocker, Defender, ASR rules)
- Co-management concepts (SCCM + Intune)
- PowerShell scripting for automation and diagnostics
- Experience with ServiceNow or similar ITSM tools
Process & Governance
- ITIL-aligned Incident, Change, and Problem Management
- Experience supporting audits, compliance, and security reviews
- Worked in regulated / retail / distributed device environments
Key Responsibilities*
Windows Autopilot Design & Deployment
- Design and implement Autopilot provisioning strategies
- Define standards for User-driven, Pre-provisioned, and Self-deploying modes
- Support current joiner, device refresh, and break/fix scenarios
Intune & Identity Integration
- Configure device enrollment restrictions and profiles
- Implement compliance and Conditional Access integration
- Optimize ESP and deployment sequences for performance
Operational Support & Troubleshooting
- Act as L3 escalation for Autopilot and enrollment issues
- Analyze deployment failures using logs and diagnostics
- Perform RCA for recurring provisioning issues
Security & Compliance Enablement
- Ensure security baselines applied during provisioning
- Enforce encryption and endpoint protection at enrollment
- Support Zero Trust onboarding initiatives
Automation, Documentation & Transformation
- Automate Autopilot processes using PowerShell
- Maintain SOPs, standards, and knowledge articles
- Support transformation from traditional imaging to Autopilot
📌 Tcs Hiring Windows Autopilot SME For Kolkata (West Bengal)
🏢 Tata Consultancy Services
📍 West Bengal
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