We're Hiring! Join Our Team in Kolkata

Customer Service Support Advisor Chat Billing Process

Location: Gurgaon

Do you enjoy solving problems, communicating clearly, and creating meaningful customer experiences? This could be your next big move.

Role Overview

Step into a dynamic role where you'll support customers through real-time chat delivering smooth, efficient, and human-centered service experiences.

Who Can Apply?

Minimum 1 year experience in international chat sales / upselling support.

Graduates & undergraduates eligible Strong written communication skills.

Immediate joiners or up to 30 days notice Comfortable with 247rotational shifts (including nights)

Excellent written communication & typing skills.

Strong persuasion and sales skills.

Salary & Advantages





Competitive salary package

Performance-based incentives

Night shift allowance (as per shift eligibility)

Gratuity benefits

Medical Insurance coverage

Both-side AC cab facility

Career growth opportunities in a global organization

Work Details

Shift Duration: 9 hours

Working Days: 5 days a week

Week Offs: Rotational

Shift: Rotational (including night shifts)

Why Join Us?

Free both-way cab facility Inclusive & psychologically safe workplace Clear growth and upskilling opportunities Supportive teams that value you.

📌 British Telecom (BT) - International Chat Process - Kolkata - Billing (West Bengal)
🏢 BT Group
📍 West Bengal