Description

We are seeking a Customer Service & Banking Operations Executive to join City union bank This role is ideal for freshers or entry-level candidates looking to start their career in the banking sector. The successful candidate will provide exceptional customer service while ensuring smooth banking operations.

Responsibilities

- Assist customers with inquiries and provide solutions to their banking needs.
- Process transactions accurately and efficiently, including deposits, withdrawals, and fund transfers.
- Maintain and update customer account information in the banking system.
- Resolve customer complaints and issues in a timely and skilled manner.
- Educate customers on bank products and services to enhance their banking experience.




- Collaborate with team members to achieve departmental goals and improve service quality.

Skills and Qualifications

- Robust communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in basic computer applications and banking software.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Customer-focused attitude with a desire to help clients succeed.
- Basic understanding of banking products and services is a plus.

📌 Customer Service & Banking Operations Executive (Tiruchirappalli)
🏢 Sowri Consulting
📍 Tiruchirappalli