Job Description

- Receiving Inbound calls and counselling for professional Certification / Diploma Courses.
- Out-bond calls as per the leads received from different sources.
- Should have the capability to judge the requirements of the students and should be able to convert into admission.
- Responsible for converting telephone inquiries into admissions.
- Responsible for achieving business targets through effective counselling as per the timelines.
- Should do content writing and email marketing.

Required skills

- Positive communication skills. (Fluency in English and Hindi both is a must).
- Highly organized and mature with respect to human relationships and can get the job done.
- Candidates should be comfortable with a target-based job.

Key Skills required

- Listening skills.
- Empathy and understanding.
- A Non-Judgmental attitude.
- Patient and calm mediator.
- Ability to cope with emotional situations.
- Ability to relate to and adapt communication style to suit a wide range of people.
- Flexible.

Perks and Benefits

- Salary + Performance linked Incentives.

Experience required

- Minimum 1year – 3 year.

📌 Career Counselor (West Delhi)
🏢 Indian Institute of Patent and Trademark Education and Research
📍 West Delhi