Job Description: Team Member - Collections Strategy | Commercial Vehicles

Grade: M4/M5

Experience:3- 4 years of audit experience in retail and know- how of regulatory compliance.

1. Purpose of Role Own end-to-end collection strategy for the CV CE group Delinquency control, and cost of collections.

Key Responsibilities

Drive Coe (Centre of Excellence) for CV Collections:

- Providing insights to the loss recovery team on available information of the financial status and property details of the parties to the agreement from the existing CAM.
- Audit and compliance †Updating process and policy as per regulatory. To ensure the process implementation. Ensure 100% compliance with RBI Fair Practices Code, regulatory norms, audit.

DirectionKey Focus Area

Efforts

Outcomes Expected
Centre of Excellence (CoE)Customer IntelligenceCentralized data enrichment (asset, borrower behaviour, segmentation)Faster recovery in deep buckets providing sharper insights to the recovery team.
Audit & ComplianceGovernanceProcess standardization, audit tracking, regulatory alignment.Zero audit deviations and full compliance with regulatory norms

📌 Team Member - Collections Strategy-Comm. Bank HO & Support-Recovery Common - CV,CE & SA (India)
🏢 Kotak Mahindra Bank
📍 India