LOCATION Mumbai EXPERIENCE 0 - 1 Year FUNCTIONAL AREA Cloud Services Eligibility Criteria We are looking for fresh graduates who have good communication skills and strong problem solving and analytical skills Shift Timing Initial Shift Time 11-8 pm Later on 6 00 PM to 3 00 AM IST Rotational Weekoff s Roles Responsibilities Service Desk Server monitoring Network monitoring Troubleshooting server issues network issues Ability to work independently be adaptable to change and varied working hours Be responsible for queue monitoring and acknowledging tickets Basic application support knowledge Individual must be versatile to work for extended hours if required open work on 24 7 support rotational shifts IT Support non-voice process Excellent written and oral communication Technical Skills Should understand basic IT related technical terms like MS Exchange Active directory office 365 memory server CPU network IP address active directory Microsoft exchange cloud windows server DHCP DNS etc Prior Experience in infrastructure monitoring will be an added advantage Preferred Certifications Any Azure AZ-400 AZ-500 AZ-900 AZ-104 Or Microsoft 365 MS-500 MS-900 M365 O365 Any Cloud Windows Server Administration Education Candidates with 75 and above in 10th 12th and Degree Mandatory BE B Tech with Computer Science or IT BCA MCA B Sc M Sc IT Electronics Engineering and Electronics and Telecom Engineering