7 years of experience in business analysis with a focus on Pega platforms preferably Pega PRPC or Pega BPM Strong understanding of business process modeling and automation Familiarity with Pega features such as Case Management Decisioning and DCO Direct Capture of Objectives Experience in gathering and documenting functional and non-functional requirements Pega Business Analyst certification Pega CLSA Pega Certified Business Analyst is a plus Experience with Agile methodologies Scrum SAFe Experience in managing the project teams as a proxy project manager scrum master Knowledge of integrations between Pega and other systems e g SAP CRM tools Must have experience using Rally for requirement management This is a customer facing role Excellent communication skills both written and verbal with the ability to engage with technical and non-technical stakeholders is a must Responsible for gathering and analyzing business requirements translating them into technical specifications and working closely with Client Business Team and Pega developers to ensure that solutions align with business objectives Require to collaborate with cross-functional teams stakeholders and end-users to deliver high-quality Pega solutions that optimize business processes Key Responsibilities Requirement Gathering Analysis Work closely with business stakeholders to gather document and analyze business requirements Translate these requirements into functional specifications for Pega implementation Solution Design Collaborate with technical teams to design Pega solutions that meet business needs while ensuring scalability performance and maintainability Process Mapping Identify and map current business processes and recommend improvements through Pegas BPM Business Process Management capabilities System Configuration Testing Assist in the configuration of Pega applications and support testing unit integration and user acceptance to ensure that solutions are working as expected Stakeholder Communication Maintain effective communication with stakeholders to manage expectations report on progress and address any issues during the project lifecycle Documentation Training Document business requirements use cases test cases and process flows Prepare training materials and provide end-user training on the Pega solution Support Maintenance Provide ongoing support post-implementation including troubleshooting and resolving issues enhancing the system based on feedback and ensuring continuous improvement Compliance Best Practices Ensure that Pega solutions adhere to best practices compliance standards and the organizations policies About Virtusa Teamwork quality of life professional and personal development values that Virtusa is proud to embody When you join us you join a team of 27 000 people globally that cares about your growth one that seeks to provide you with exciting projects opportunities and work with state of the art technologies throughout your career with us Outstanding minds great potential it all comes together at Virtusa We value collaboration and the team environment of our company and seek to provide great minds with a energetic place to nurture recent ideas and foster excellence Virtusa was founded on principles of equal opportunity for all and so does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law All employment is decided on the basis of qualifications merit and business need

📌 Pega Business Analyst (Andhra Pradesh)
🏢 Virtusa Lifespaces India
📍 Andhra Pradesh