Assistant Manager Deputy Manager Social Media Administrator If you re a marketer creative communicator storyteller or strategist our unique blend of talented pros needs one more ingredient you Deloitte s full-service Brand Marketing Communications BM C organization seeks collaborative creatives skillful strategists and marketing masterminds to lead our businesses in exciting new directions At Deloitte we combine world-class creativity and business knowledge insightful strategic thinking and Deloitte s powerful brand equity to create undeniable impact If you find opportunities where others don t thrive in a supportive and diverse team environment keep your finger on the pulse of cultural trends and the latest technology and apply new ideas to challenge the status quo We want your talents in our mix Together we ll discover new ways to transform out-of-the-box concepts into work that feels like marketing magic Deloitte s Brand Marketing Communications BM C team is seeking a talented and dynamic individual to join as a Social Media Administrator This role will be part of the Brand Strategy team reporting into Channel Strategy and Governance The ideal candidate will manage the processes our social media content publishers use across all the existing and emerging social platforms This role requires excellent analytical problem-solving and communication skills A deep understanding of social media tools and trends will be valuable for the ability to develop processes and methods for the usage of all Deloitte US social media handles The team Deloitte s Brand Marketing Communications BM C team is seeking a talented and dynamic individual to join as a Social Media Administrator This role will be part of the Brand Strategy team reporting into Channel Strategy and Governance The ideal candidate will manage the processes our social media content publishers use across all the existing and emerging social platforms This role requires excellent analytical problem-solving and communication skills A deep understanding of social media tools and trends will be valuable for the ability to develop processes and methods for the usage of all Deloitte US social media handles Work you ll do If you have a passion for social media marketing technical integration data and organization we want to put your skills to use in an effort to safeguard the Deloitte brand and reputation The Social Media Administrator will be responsible for assessing in-the-moment situations that may require immediate action This role will also proactively anticipate future-focused needs for the management of our handles The Social Media Administrator will collaborate closely with Deloitte s Global counterparts to manage and maintain the access controls standards and security of our owned social handles In this role you ll contribute to the growth of the organization by proactively mitigating areas of potential risk to the Deloitte brand You ll have the chance to showcase this work through the education and promotion of requirements for a stable social channels Activate the various projects related to social media management governance and maintenance Cross-collaborate with necessary teams to build controls into our evolving social media practices Work closely with the Global team to share knowledge of best practices and processes that may be applied across all of the Global firms Understand the current landscape of all US-owned and Globally-shared social media handles Collaborate with the Global team to ensure US handles adhere to standard guidelines Stand up user group access for all US channels and maintain security through regular reviews Implement approval processes for access management Provide recommendations to solve for redundancy security and brand adherence Contribute to the documentation of social media best practices and processes Contribute to the maintenance of a detailed directory of all social handles and user permissions Regularly manage and conduct monthly reviews of accounts maintained in our Sprinklr and Proofpoint platforms Frequently assess social platforms to identify rogue or unverified Deloitte-branded handles Conduct reviews containing recommendations for further efforts for governance Establish the process for social moderation and monitoring to ensure coverage and redundancy Contribute to a social listening collective Regularly review social media profiles for alignment with brand guidelines Build and maintain relationships with the social media content publishers and owners to foster understanding around the importance of adherence to best practices Assess ways to best analyze social media platform and handle performance Provide regular reports on key performance indicators trends and insights and make data-driven recommendations for improvement Skills and Abilities 8-10 years of experience including extensive knowledge of marketing technology implementation Strong knowledge of social media platforms LinkedIn Facebook Instagram X YouTube etc algorithms and best practices for business Proficiency in understanding data sets connection points and data hygiene and normalization Excellent written verbal and presentation skills Ability to work independently and collaboratively in a fast-paced environment Familiarity with analytics tools to measure and interpret performance metrics Skills in troubleshooting and problem-solving Ability to think through all the details in an end-to-end process Experience in detailed with documentation Strong organizational skills and can manage multiple projects at one time Collaborative and proactive with a can-do mentality Confident in working with Microsoft Office suite of products predominantly Excel Teams and PowerPoint Familiarity of Agile methodology Workfront Sprinklr and or Proofpoint are a bonus Prior experience working on a virtual team within a highly matrixed organization preferably for a global corporation or professional services firm B to B experience a plus Education MBA master s degree would be an added advantage Work Timings 00 PM to 11 PM Location - Hyderabad Office How you ll grow At Deloitte we ve invested a great deal to create a rich environment in which our professionals can grow We want all our people to develop in their own way playing to their own strengths as they hone their leadership skills And as a part of our efforts we provide our professionals with a variety of learning and networking opportunities including exposure to leaders sponsors coaches and challenging assignments to help accelerate their careers along the way No two people learn in the same way So we provide a range of resources including live classrooms team-based learning and eLearning DU The Leadership Center in India our state-of-the-art world-class learning Center in the Hyderabad offices is an extension of the Deloitte University DU in Westlake Texas and represents a tangible symbol of our commitment to our people s growth and development Explore DU The 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an impact that matters for our people clients and communities At Deloitte purpose is synonymous with how we work every day It defines who we are Our purpose comes through in our work with clients that enables impact and value in their organizations as well as through our own investments commitments and actions across areas that help drive positive outcomes for our communities Our people and culture Our inclusive culture empowers our people to be who they are contribute their unique perspectives and make a difference individually and collectively It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our clients most complex challenges This makes Deloitte one of the most rewarding places to work Professional development At Deloitte professionals have the opportunity to work with some of the best and discover what works best for them Here we prioritize professional growth offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills Our state-of-the-art DU The Leadership Center in India located in Hyderabad represents a tangible symbol of our commitment to the holistic growth and development of our people Explore DU The Leadership Center in India Benefits to help you thrive At Deloitte we know that great people make a great organization Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally physically and financially and live their purpose To support our professionals and their loved ones we offer a broad range of benefits Eligibility requirements may be based on role tenure type of employment and or other criteria Learn more about what working at Deloitte can mean for you Recruiting tips From developing a stand out resume to putting your best foot forward in the interview we want you to feel prepared and confident as you explore opportunities at Deloitte Check out 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📌 Assistant Manager/deputy Manager - Growth & Purpose - Social Media Administrator (Telangana)
🏢 Deloitte
📍 Telangana