We Are Hiring Customer Care Support - Job Role Responsibilities In Ahmedabad Job Title Customer Care Executive Customer Support Representative Department Customer Service Reporting To Customer Support Manager Team Lead Key Responsibilities Customer Interaction Handle incoming calls emails chats or messages from customers regarding product or service inquiries complaints and support requests Problem Solving Identify customer issues and provide appropriate solutions or escalate to the concerned department if needed Follow-up Ensure timely follow-up with customers for issue resolution and feedback Documentation Accurately document customer interactions and issues in the system for future reference Knowledge Sharing Stay updated with company products services and policies to provide correct information to customers Customer Satisfaction Aim to deliver a positive customer experience and maintain a high satisfaction score Required Skills Excellent communication and interpersonal skills Patience and empathy Positive typing and computer skills Ability to work in a team Problem-solving attitude Fluency in local and Hindi English language

📌 We Are Hiring Customer Support Executive – Job Role & Responsibilities In Ahmedabad
🏢 Mspire Ventures
📍 Ahmedabad