Dear Candidate We are hiring for Customer care Executive Hindi Role Responsibilities Handle inbound customer calls and provide prompt assistance for queries service requests and complaints Accurately log customer requests and complaints in the CRM system and ensure timely resolution Identify opportunities to generate leads and cross-sell bank products by educating customers on features and benefits Ensure strict adherence to compliance regulatory and bank-specific guidelines Identify recurring customer issues capture problem indicators and proactively suggest process improvements Meet and maintain monthly scorecard metrics including Quality Efficiency Accuracy and Customer Satisfaction Maintain up-to-date knowledge of banking products processes systems and service protocols Achieve assigned sales and service targets consistently Deliver a superior customer experience while maintaining professionalism and empathy Skills Eligibility Excellent verbal communication and interpersonal skills Ability to comprehend capture and interpret customer information accurately Strong customer service orientation with problem-solving skills Basic knowledge of banking products experience in Banking or Credit Cards is preferred Ability to work in a fast-paced target-driven environment Willingness to work in rotational shifts if applicable Job Types Full time Permanent Fresher Pay 20 000 00 - 25 000 00 per month Benefits Provident Fund Work Location In person

📌 Customer Care Executive (hindi) (Tamil Nadu)
🏢 Unidos Technology
📍 Tamil Nadu