Job Category Hotel-Food and Beverage Key Responsibilities Guest Service Welcome and greet guests warmly in the restaurant breakfast area or cafe Assist guests with seating menu explanations if applicable and service Handle guest requests and complaints courteously and promptly escalating where required Ensure guest satisfaction by delivering attentive and personalized service Operational Duties Assist in buffet setup replenishment and clearing during breakfast service Holiday Inn Express breakfast standard Serve food and beverages in a timely and professional manner Clear tables reset them efficiently and maintain cleanliness of dining areas Follow proper procedures for order-taking and billing if applicable Ensure F B areas comply with hygiene cleanliness and brand standards Monitor stock levels of cutlery crockery and buffet supplies report shortages to the supervisor Team Compliance Work closely with kitchen and housekeeping teams to ensure smooth operations Follow all hotel SOPs brand standards and service guidelines Adhere to food safety hygiene and sanitation standards HACCP FSSAI compliance Attend training sessions and departmental briefings Job Requirements Education High School Diploma in Hotel Management preferred Experience Prior F B or restaurant service experience preferred freshers may be considered Skills Good communication skills basic English required Positive attitude and guest-oriented approach Ability to multitask in a fast-paced workplace Teamwork and interpersonal skills Key Competencies IHG Standards Guest Love Always put the guest first in service Do the Right Thing Follow SOPs and safety procedures Show We Care Respect and assist both guests and team members Aim Higher Maintain service quality and look for improvement Celebrate Difference Work effectively with a diverse team and guests

📌 Guest Service Associate- F&b Hiex Blrep (India)
🏢 IHG Hotels & Resorts
📍 India