– Vice President, Business Manager

Job Title

Vice President – Business Manager

Location

Pune

Department

Operations / Client Service Delivery / Business Management

Job Summary

We are seeking an experienced and strategic Vice President – Business Manager to drive business performance, operational excellence, reporting transformation, and stakeholder management across multiple functions and jurisdictions. The role will be responsible for providing business leadership through data-driven decision-making, governance, process optimization, digitization initiatives, and executive-level reporting.

The successful candidate will act as a trusted partner to senior leadership, driving operational efficiency, workforce planning, performance management, and strategic initiatives while ensuring solid governance, compliance, and stakeholder engagement.

Key Responsibilities

Business Management & Strategy

- Partner with senior leadership to define and execute business strategies aligned with organizational objectives.
- Drive operational excellence initiatives to improve efficiency, productivity, and service delivery.
- Support business planning, budgeting, forecasting, and performance tracking activities.
- Provide strategic insights and recommendations based on business trends, operational metrics, and market intelligence.
- Lead business transformation and continuous improvement initiatives across functions.

Reporting, Analytics & Management Information Systems

- Design and implement executive dashboards, scorecards, and management reporting frameworks.
- Develop data-driven insights through tools such as Power BI, Excel, and reporting platforms.
- Automate reporting processes to enhance efficiency and eliminate manual interventions.




- Monitor key performance indicators (KPIs), service metrics, and business health indicators.
- Deliver timely and actionable management information to senior stakeholders.

Stakeholder Management

- Build and maintain strong relationships with business leaders, operations teams, support functions, and external stakeholders.
- Act as a trusted advisor to leadership by providing operational insights and strategic recommendations.
- Facilitate cross-functional collaboration to resolve business challenges and support organizational objectives.
- Lead governance forums, business reviews, and stakeholder meetings.

Process Improvement & Digital Transformation

- Identify opportunities for automation, workflow optimization, and digitization.
- Lead implementation of reporting and operational technology solutions.
- Drive continuous improvement initiatives using Lean, Agile, Kaizen, or similar methodologies.
- Ensure sustainable and scalable business processes are developed and maintained.

Governance, Risk & Compliance

- Ensure adherence to organizational policies, regulatory requirements, and internal controls.
- Support internal and external audits through effective governance and documentation practices.
- Monitor and mitigate operational risks through robust control frameworks.




- Maintain data governance standards and information security requirements.

People Leadership

- Lead, mentor, and develop high-performing teams.
- Drive employee engagement, performance management, and capability-building initiatives.
- Foster a culture of accountability, collaboration, innovation, and continuous learning.
- Support succession planning and talent development strategies.

Required Qualifications

- Bachelor's Degree in Business Administration, Finance, Information Technology, Engineering, or related discipline.
- Master's Degree (MBA/PGDM) preferred.
- Certifications such as PMP, PRINCE2, CSPO, PMI-PBA, Lean Six Sigma, or Agile certifications will be an advantage.

Experience

- 12+ years of experience in Business Management, Operations, Strategy, Reporting, PMO, Client Service Delivery, or related functions.
- Proven experience managing senior stakeholders across global locations.
- Experience leading reporting transformation, automation, and process improvement initiatives.
- Strong exposure to governance, audit, compliance, and business performance management.
- Experience in financial services, asset servicing, banking, fund administration, or shared services environments preferred.

Technical Skills

- Power BI
- Advanced MS Excel
- SharePoint
- PowerPoint
- Dashboard Development & Data Visualization
- Reporting Automation
- Workflow Management Tools
- Business Intelligence & Analytics Platforms

Key Competencies

- Strategic Thinking
- Business Acumen
- Stakeholder Management
- Executive Communication
- Data Analytics & Reporting
- Process Improvement
- Change Management
- Project Management
- Team Leadership
- Problem Solving
- Risk Management
- Operational Excellence

📌 Vice President Business Transformation (Pune)
🏢 Apex Group
📍 Pune