Profile: Customer Service Executive - HSBC Credit Card

Location: Wagle Estate, Thane

Job Responsibilities:

- Handle inbound customer service queries related to HSBC Credit Cards.
- Assist customers with card-related services, account information, and issue resolution.
- Promote relevant credit card schemes, offers, and products through cross-selling.
- Deliver exceptional customer service while meeting quality and compliance standards.

Eligibility:

- Graduation is mandatory.
- Min. 1 year of BPO Inbound Voice Customer Service Exp..
- Excellent English communication skills (C1 Communication Level).
- Valuable customer handling and sales aptitude.
- Candidates should have a good CIBIL score with no history of loan defaults.

Shift Details:

- Rotational Day Shift
- Shift Window: 6:30 AM - 8:30 PM (9-hour shift with a 1-hour break)
- 2 Rotational Week Offs

Salary & Benefits:

- CTC: 45,000 per month
- In-Hand Salary: 38,000 per month
- Centralized pick-up and drop facility from Thane Railway Station

Apply Now, Contact For More Details / Information

HR Sheetal - (phone hidden)

📌 Opening For HSBC - Customer Service / Graduate / @Thane (Mumbai)
🏢 Credicus Business Services
📍 Mumbai