Role & responsibilities

Job Description Customer Relationship Manager- (Ready mix concrete)

1. Position Details

- Business: Cement HO
- Unit: RMC
- Function: Sales & Marketing
- Department: Marketing

Key Result Areas (KRA) & Accountabilities

1. Business Development

- Identify and prioritize market opportunities.
- Develop proposals and presentations for prospective clients.
- Gather competitor insights (pricing, discounts, market trends).

2. Customer Management

- Visit project sites regularly.
- Build relationships with site engineers, project managers, and influencers.
- Ensure smooth execution and coordination.

3. Industry Analysis

- Conduct market analysis of the assigned territory.
- Track competition and assess market position.

4. Order Planning & Execution

- Coordinate with CSD for current customer creation in SAP.




- Ensure correct customer data entry before dispatch.

5. Receivables Management

- Monitor outstanding payments and collections.
- Handle defaulter cases and cheque bounce issues.
- Ensure timely invoicing and documentation.
- Track daily sales and collection performance.

6. Pricing & Sales Closure

- Close deals within approved pricing guidelines and achieve sales

Achieve sales and revenue targets as per KPIs

Preferred candidate profile

Any graduation

Tamil Language mandatory

Filed marketing, B2B sales and Direct sales exp required

Who can attend face to face interview AUG-3rd-2026

📌 Customer Relationship Manager- Ready Mix Conctrete (Tamil Nadu)
🏢 UltraTech Cement
📍 Tamil Nadu