Role: Customer relationship executive

Location: Darya Ganj,Delhi

Experience: Minimum 2 years experience

Prefer local candidates

Only females preferred

Summary

We are seeking a dedicated Customer Relationship Executive to strengthen our client engagement and service delivery in the Darya Ganj, Delhi area. This role is vital in building and maintaining strong, long-term relationships with clients, ensuring their satisfaction, and driving retention through proactive communication and personalized support. The ideal candidate will serve as a trusted point of contact, representing our brand with professionalism and empathy while contributing to the overall success of our customer service operations.

Responsibilities

- Build and maintain solid, positive relationships with clients through regular communication and follow-ups.

- Address customer inquiries, concerns, and feedback promptly and effectively.

- Serve as the primary liaison between clients and internal teams to ensure seamless service delivery.





- Monitor client accounts and proactively identify opportunities for improved engagement and satisfaction.

- Document and track client interactions, feedback, and service requests in the CRM system.

- Collaborate with cross-functional teams to resolve issues and implement solutions.

- Contribute to customer retention strategies and participate in service improvement initiatives.

Requirements

Requirements:
- Minimum of 2 years of proven experience in customer service, client relations, or a related field.

- Strong interpersonal and communication skills with a customer-first mindset.

- Proficiency in using CRM tools and basic office software (e.g., Microsoft Office).

- Ability to work independently and manage multiple priorities in a fast-paced environment.

- Local candidate from Darya Ganj, Delhi, preferred.

- Only Female candidates are strongly encouraged to apply.

Interested candidates kindly send your resume to [email protected]

Benefits

Salary -15-25k pm

📌 Looking for Customer Relationship Executive in Darya Ganj, Delhi - ( Job ID - 23862)
🏢 EducoHire
📍 Delhi