Role: Customer relationship manager

Location: Darya Ganj,Delhi

Experience: Minimum 3 years experience

Prefer local candidates

Only females preferred

Summary

We are seeking a dedicated Customer Relationship Manager to build and maintain solid, long-term relationships with our clients. This role is critical in driving customer satisfaction, retention, and loyalty by delivering exceptional service and proactive support. The ideal candidate will act as a trusted advisor to clients, ensuring their needs are met efficiently and effectively while contributing to the growth and reputation of our organization.

Based in Darya Ganj, Delhi, this position requires a local female professional with proven experience in client engagement and relationship management.

Responsibilities

- Develop and nurture strong, trust-based relationships with key clients

- Serve as the primary point of contact for client inquiries, feedback, and concerns

- Proactively identify client needs and recommend tailored solutions





- Coordinate with internal teams to ensure timely resolution of client issues

- Monitor client satisfaction and implement strategies to improve retention

- Maintain accurate and up-to-date client records in the CRM system

- Conduct regular check-ins and follow-ups to strengthen client engagement

Requirements

Requirements:
- Minimum 3 years of experience in customer relationship management or a related field

- Proven track record of high client satisfaction and retention

- Strong communication, interpersonal, and problem-solving skills

- Proficient in CRM tools and Microsoft Office Suite

- Local candidate from Darya Ganj, Delhi, preferred

- Only Female candidates strongly encouraged to apply

Interested candidates kindly send your resume to [email protected]

Benefits

Salary -35-38k pm

📌 Looking for Customer Relationship Manager in Darya Ganj, Delhi - ( Job ID - 23861)
🏢 EducoHire
📍 Delhi