Should have experience in at least one of the following products:

Fusion Sales & Service including VBS & Redwood UI :

7 years exp on implementation of Fusion Sales , Service or Subscription Management

Redwood exposure is mandatory.

Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary.

Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions.

Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements.

Solid techno-functional skills in proposing, designing optimal solutions,



including ownership of the overall solution for customization/extension/integrations on Oracle CX products.

hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc.

7 Years

General Skills

- Strong functional knowledge

- Good communication skills

- Excellent Client handling skills

- Ability to lead the design / solution Discussions.

- Should have broad knowledge on multiple CX products

📌 Fusion Sales & Service including VBS & Redwood UI (Bengaluru)
🏢 NTT DATA North America
📍 Bengaluru