We are seeking an experienced and patient-focused Clinic Manager who can seamlessly balance patient counseling with lead management. The ideal candidate will play a key role in guiding patients, improving conversions, and ensuring a smooth and professional clinic experience.
Key Responsibilities:
- Counsel patients for skin and hair treatments based on their concerns and needs
- Convert inquiries and leads into consultations and treatment bookings
- Manage inbound and outbound calls, including follow-ups and lead nurturing
- Clearly explain treatment plans, procedures, and pricing to patients
- Maintain accurate patient records and coordinate effectively with doctors and clinic staff
- Ensure a seamless patient journey from initial inquiry to post-consultation follow-up
- Monitor and improve patient satisfaction and overall clinic experience
Requirements:
- 3–4 years of experience in patient counseling within a dermatology or cosmetology clinic
- Strong communication, interpersonal, and conversion skills
- Experience in handling leads, calls, and patient coordination
- Basic understanding of skin and hair treatments
- Presentable, empathetic, and patient-centric approach
Positive to Have:
- Prior sales or conversion experience in aesthetic/dermatology clinics
- Familiarity with CRM tools or lead management systems
Job Types: Full-time, Permanent Pay: Up to ₹70,000.00 per month
Benefits
- Flexible schedule
- Leave encashment
Application Question(s):
- How many years of experience do you have in Aesthetic Counselling?
- Are you an immediate joiner?
- What's your current monthly salary?
- What's your expected monthly salary?