04 Aug
|
NCR Atleos
|
Secunderabad
04 Aug
NCR Atleos
Secunderabad
Responsibilities
- Maintaining a positive, empathetic and skilled attitude toward customers and vendors all time.
- Day to day follow up for new ES installation, Reinstallation and Deinstallation request if any.
- Acknowledging and resolving customer complaints timely.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Taking prompt action on customer query & the incidents as per standard process.
- Keeping records of customer interactions, transactions, comments and complaints as per standard process
- Communicating and coordinating with colleagues as necessary.
- Ensure to follow all compliances related to workflow.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
📌 Assistant Manager (IOT & Esurvillienece , ATM Operations (Secunderabad)
🏢 NCR Atleos
📍 Secunderabad