Job description:

Key Responsibilities

1. Lead Response & Customer Handling

- Respond promptly to leads from WhatsApp, Instagram, and other platforms.
- Maintain professional and engaging communication with new and existing customers.
- Follow up with interested clients to convert inquiries into sales.

2. Social Media Coordination

- Coordinate with the content team for daily and weekly social media posts.
- Share customer insights with the marketing team to improve content strategy.
- Ensure timely upload of stories, product posts, and announcements (if required).

3. Shoot Coordination

- Work with the photography/videography team to plan and schedule product shoots.
- Ensure the right products, models, and props are prepared before each shoot.
- Assist in selecting final images/videos for posting.

4. Sales & Product Promotion

- Present products clearly and persuasively to customers.
- Maintain knowledge of current collections, offers, and stock availability.
- Upsell and cross-sell products based on customer preference.

5. Communication & Reporting





- Maintain daily logs of customer interactions and sales conversions.
- Coordinate with inventory and logistics teams for order fulfillment.
- Provide weekly updates to the Sales & Marketing Manager.

Required Skills & Qualifications

- Strong communication skills (written & verbal).
- Familiarity with WhatsApp, Instagram, and basic digital tools.
- Sales-oriented mindset with positive negotiation skills.
- Good multitasking and time-management abilities.
- Prior experience in sales, customer support, or social media handling is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- What is your current monthly salary? (If you are a fresher, please mention "N/A" or "Fresher".
- How many years of work experience do you have? (Please mention "Fresher" if you have no prior work experience.)

Work Location: In person

📌 Social Media - Digital Marketing (India)
🏢 SHREESHA FABS & HANDLOOMS PVT.LTD.
📍 India