Position: Passenger Service Executive/Airport Ground
Staff Company Overview: Airstriprealtech is a leading airport
ground handling and management company based in Mumbai,
Maharashtra. We provide a wide range of services to airlines and
airports, including passenger handling, baggage handling, ramp
services, and more. Our team is committed to providing the highest
level of service and ensuring a smooth and efficient travel
experience for all passengers. Job Overview: We are seeking a
highly motivated and customer-oriented individual to join our team
as a Passenger Service Executive/Airport Ground Staff. The ideal
candidate will have excellent communication skills, a positive
attitude, and a passion for delivering exceptional customer
service. In this role, you will be responsible for assisting
passengers with their travel needs, ensuring their safety and
comfort, and maintaining a high level of professionalism at all
times. Key Responsibilities: - Greet passengers and provide them
with a warm welcome to the airport - Check-in passengers and their
baggage, issue boarding passes, and ensure all travel documents are
in order - Assist passengers with special needs, such as
unaccompanied minors, elderly or disabled passengers - Handle any
customer inquiries or concerns in a professional and timely manner
- Board and deplane passengers according to airline procedures -
Ensure the safety and security of all passengers by following all
safety protocols and procedures - Handle lost or damaged baggage
claims and assist passengers with retrieving their luggage -
Monitor flight schedules and provide updates to passengers as
needed - Collaborate with other airport staff to ensure a smooth
and efficient operation - Maintain a clean and organized work area
at all times - Adhere to all company policies and procedures, as
well as airport regulations and security protocols Qualifications:
- High school diploma or equivalent - Previous customer service
experience is preferred - Excellent communication and interpersonal
skills - Ability to work in a quick-paced and dynamic environment -
Strong problem-solving and decision-making skills - Ability to work
flexible hours, including nights, weekends, and holidays - Must be
able to pass a background check and obtain necessary security
clearances If you are a team player with a passion for providing
exceptional customer service, we encourage you to apply for this
exciting opportunity at Airstriprealtech. We offer competitive
salary and benefits packages, as well as opportunities for career
growth and development. Join our team and be a part of the exciting
world of aviation!