Role Overview

The Client Relationship Specialist focuses on delivering highly personalized mentoring and one

on-one counselling to help students make confident academic and career decisions, while also

supporting enrolment goals through structured guidance.

Key Responsibilities
Conduct in-depth one-on-one counselling sessions to understand each student’s goals,

strengths, and preferences.
Provide personalized mentoring plans tailored to individual academic and career

aspirations.
Guide students step-by-step through the counselling and admission journey.
Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
Build solid mentor–student relationships to ensure trust, clarity, and long-term

engagement.
Track student progress and counselling outcomes to improve guidance quality and

conversions.
Collaborate with internal teams to ensure students receive accurate information and

seamless support.

Qualifications & Skills




Bachelor’s or Postgraduate degree (any discipline).
2–4 years of experience in sales, counselling, or client-facing roles (preferred).
Fluency in English and Tamil is mandatory.
Strong analytical and problem-solving ability.
Excellent communication and interpersonal skills.
Customer service or counselling experience is an advantage.
Knowledge of NEET UG/PG processes is a plus.
Proficiency in MS Excel, research, and presentation skills.

Perks & Advantages:
Paid Annual Leaves
Long vacation during recent year
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development

Additional Details:
Job Title: Client Relationship Specialist
CTC: Up to 4LPA Fixed+ 3LPA Variable
Location: Anna Nagar, Chennai
Job Type: Full Time (Onsite)
Working Days: 6 Days
Experience: 2 – 4 Years
Notice Period: Immediate to 7 days

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